Hugme – Privacy Policy & Data Guidelines

Last Updated: January 15, 2026


Welcome and Purpose

Hugme empowers you to transform your personal photos into three unique styles: Day, Dusk, and Night. This Privacy Policy explains how we handle your information and your images, ensuring you can use the platform safely and creatively.

Users must be 17 years or older. If you are under this age, you are not permitted to use Hugme.


1. How We Handle Your Images

All uploaded photos are processed solely for AI transformations.

· No Facial or Biometric Tracking: Hugme does not perform facial recognition, biometric scans, or attempt to identify individuals.

· No Analysis of Personal Attributes: We do not analyze age, gender, emotions, or other personal traits.

· Temporary Processing: Images are processed locally or on secure servers, only long enough to generate results.

· User Control: You may delete uploaded and AI-generated images at any time. Once deleted, Hugme has no further access or copies.

Your privacy and creative control are central. AI transformations occur strictly within these boundaries.


2. Information We Collect

We gather two main categories of information: what you provide voluntarily and what we collect automatically to operate the app efficiently.

2.1 Voluntary Information

· Account Details: Email and full name for account registration and verification

· Optional Profile Data: Username or profile picture, if provided

· Uploaded Images: Photos submitted for AI processing

2.2 Automatic Collection

Without extra action from you, Hugme collects:

· Device Data: Model, operating system, unique identifiers (IMEI/UUID)

· Network Information: IP address, connection type, approximate location for security and analytics

· Usage Metrics: Features used, session duration, frequency

2.2.1 Location Services (Optional)

· Accurate or approximate location only if you enable it for specific features.

2.2.2 Local Storage & Cookies

· Session cookies and local storage are used to maintain preferences and app functionality.

· Analytics tools help us understand usage patterns and improve the platform.


3. How We Use Your Data

Hugme uses collected information strictly to operate and improve the platform:

1. Process uploaded images and deliver AI-generated results

2. Maintain platform stability, monitor usage, and enhance features

3. Communicate important updates, technical alerts, or support responses

4. Ensure security and prevent unauthorized access or misuse

Your information is never sold or used for third-party marketing without explicit consent.


4. Data Sharing

We only share information under specific circumstances:

· Trusted Service Providers: Companies assisting with AI processing, cloud storage, or analytics

· Legal Compliance: To satisfy laws, court orders, or protect user rights and safety

· Business Transactions: In the event of a merger, acquisition, or sale of assets, ensuring privacy obligations are maintained

All partners are contractually bound to handle your data securely and only for the purposes specified by Hugme.


5. Security Measures

We implement strong security practices:

· Encryption: Data is protected in transit and at rest

· Access Control: Only authorized personnel with multi-factor authentication can access sensitive information

· Routine Checks: Regular security audits to identify and resolve vulnerabilities

While no system is completely immune, Hugme employs all reasonable measures to protect your data.


6. Data Retention

Images processed by AI are deleted immediately after generation unless stored locally by you.

Account information and optional profile data are retained until account deletion or as required by law.


7. Children’s Privacy

Hugme does not knowingly collect data from children under 17. If such data is identified, it will be deleted promptly.


8. Your Rights

Users have the following rights regarding their data:

· Access: Review the personal information we hold

· Correction: Update inaccurate data

· Deletion: Remove your account, uploaded images, and AI-generated results

· Consent Withdrawal: Disable optional data collection features, such as location services

Requests can be submitted via our support contact; we aim to respond within 1–3 business days.


9. Changes to This Policy

We may update this Privacy Policy to reflect changes in service, law, or data practices. Material changes will be communicated, and continued use of Hugme constitutes acceptance of the updated policy.


10. Contact and Support

For questions, concerns, or assistance:

Email: nguyenductoan0901@hotmail.com

Include your account ID and relevant details for a faster response. Our team strives to reply within 1–3 business days, ensuring you can continue using Hugme safely and confidently.